Site and Trade Security

Safety and security

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Halocrypt.com is given to the security of all users of the platform.

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We have put in place several measures targeted at ensuring safety and security of transactions, Bitcoins and ultimately works daily on site security to ensure the safety of Bitcoins in wallets within Halocrypt's domain. some of the measures are discussed below;

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1. E-mail Notification of Login into User Account

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When a registered user logs into his/her account, a mail is immediately sent to the user to notify him/her of the login as a form of security notification in case the login is not originating from such a user. The User can immediately log in and block such an attack by notifying the Halocrypt Support for immediate action.

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2. Security of Trade Based on The Reputation of                  Buyers and Sellers

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Halocrypt.com gives room for buyers and sellers to evaluate the performance of a seller after every transaction. A seller is evaluated based on how well the buyers perceived the conduct and transparency of the deal with the seller. Sellers are evaluated through a feedback mechanism which counts towards the public perception and trust in dealing with such a buyer. This ensures that sellers treat transactions with decorum to build a good reputation which is accessible to buyers before attempting transactions with them. Hence each user has a rating on their past transactions which a new or old user can use in ensuring safe trade. 

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  • The reputation score comes immediately after the username on the home page
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  • You can also view the public profile and feedback on a user when you click on the username.
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3.Two-factor authentication

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Two-factor authentication prevents account theft

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One of the most important ways of securing user accounts is through the use of Two Factor authentication(TFA). A form of online token which generates login codes real time. A user downloads google authenticator on Android gadgets, enables the services on Halocrypt. When TFA is enabled, a user and anyone would need to have the user's gadget to be able to login into his/her account. By doing this, malicious parties cannot access your Halocrypt.com account without your mobile device. This is one of the major security offerings of Halocrypt.com although it is optional we implore all users to make use of this safety and security method.

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You can enable TFA by logging in into your account and enabling the service in your account. Click to learn more.

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4. Halocrypt Escrow Services

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  • Escrow services by Halocrypt keep all transactions safe and secure.
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  • How it Works
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    When a request is made to trade on Halocrypt.com, the specified amount of bitcoins you wish to buy are held locked on Halocrypt.com's escrow service. After initiating a buy request, the bitcoins are reserved from the wallet of the seller and put into escrow. The bitcoins are not released until the seller confirms the trade has been completed.

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    • Escrow process locks the bitcoins until confirmation from the seller
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    • Direct Cash trades are not protected by Halocrypt.com transaction service
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    • Disputes can be escalated by contacting support in case of any problem for resolutions
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5. Support and conflict resolution

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Get local help and resolve disputes

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For all question and inquiries, and support we have our support platform and email support. A user can also get support by making use of our social media platform to get local support from us and other users on various Halocrypt.com discussion forums. We also have Facebook, Twitter and Pinterest accounts to help strengthen our communication where we regularly answer questions from all around the world.

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If any difficulty emerges between the buyer and the seller, the Halocrypt.com team will resolve the dispute according to the site terms of service. Our support staff are available within the office hours.

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